Payment：
1.Which payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, cryptocurrency, and more. You can view the available payment options on the checkout page or blog page.
2.Why was my payment declined?
Payments can be declined for various reasons, such as incorrect credit card information, insufficient funds, or issues with the payment provider. Please ensure that the payment information you provide is accurate, or contact your payment provider to resolve the issue.
3.Do you offer cash-on-delivery (COD) payment option?
We do not offer cash-on-delivery. You need to use online payment methods when placing an order.
4.Is there an option to enter a discount code or gift card?
Yes, if you have a discount code or gift card, you can enter the relevant information on the checkout page to enjoy discounts.
6.How can I receive an order confirmation after making a payment?
You will receive an order confirmation email immediately after a successful payment, containing detailed order information.
7.How can I request a refund?
If you need a refund, please contact our customer support team, providing order details. We will assist you in processing refund requests in accordance with our refund policy.
8.How can I view my order history after making a payment?
Log in to your account and go to the “My Account” page. In the order history section, you can view payment information and order status for past orders.